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The FTC will send checks to 444,131 consumers who paid Invitation Homes $45 or more in covered fees and charges between January 2021 and September 2024.
The lawsuit alleged Invitation Homes failed to disclose mandatory junk fees, potentially adding up to $1,700 annually per renter.
Invitation Homes was accused of unfairly withholding security deposits and charging renters for normal wear-and-tear or pre-existing damages.
Recipients should cash their checks within 90 days. Contact Rust Consulting at (800) 804-6915 or [email protected] with questions.
Why this matters: This settlement highlights the FTC's commitment to protecting renters from deceptive practices by large landlords. It also underscores the importance of transparency in leasing costs and fair handling of security deposits.
In September 2024, the FTC filed a lawsuit against Invitation Homes, accusing the company of a series of unlawful actions. These included misleading applicants about leasing costs, charging undisclosed fees for services, and unfairly withholding security deposits. The FTC also alleged that Invitation Homes fabricated unfair charges when renters moved out, leading to improper fees for normal wear-and-tear.
The settlement requires Invitation Homes to fully disclose leasing prices and implement a new system for fairly refunding security deposits. The company did not admit wrongdoing but agreed to these terms to resolve the allegations.
Consumers eligible for a refund will receive a check in the mail. The amount of the refund will vary based on the fees and charges paid between January 2021 and September 2024. The average payment is expected to be around $106.
Q: Who is eligible for a refund from Invitation Homes?
Renters who paid Invitation Homes $45 or more in covered fees or charges between January 2021 and September 2024 and have not already received a credit or refund.
Q: How will I receive my refund?
The FTC will mail checks to eligible consumers.
Q: What should I do if I have questions about the settlement?
Contact Rust Consulting, Inc. at (800) 804-6915 or [email protected].
If you rented from Invitation Homes between January 2021 and September 2024, check your mail for a refund check from the FTC.
Cash the check within 90 days of receipt.
This settlement underscores the importance of carefully reviewing lease agreements and understanding all associated fees.
Be aware of your rights as a renter and report any suspected deceptive practices to the FTC.
Do you think this settlement will lead to more transparency in the rental market? Share your thoughts in the comments below!
Share this article with others who need to stay ahead of this trend!
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