Cellcom customers in Northeast Wisconsin are reporting service outages.
DownDetector.com shows a surge in complaints about Cellcom's service after midnight on Tuesday.
Some users can't make calls or send texts, while others have limited service.
A previous outage occurred in May 2025 due to a cyber incident.
Action 2 News also uses Cellcom and confirms experiencing issues.
Why this matters: Service outages can disrupt communication and daily activities, especially for those who rely on their cell phones for work or emergencies. The previous cyber incident highlights the potential vulnerability of wireless networks.
Cellcom, a wireless provider in Northeast Wisconsin, is currently facing a service outage affecting some of its customers. The issues appear to have started overnight, with DownDetector registering a spike in complaints. While the company hasn't yet released an official statement, news outlets like WBAY and FOX 11 are reporting the outage and seeking information from Cellcom. The outage is impacting users differently, with some unable to make calls or send texts, while others have partial service. A similar, more extensive outage occurred in May 2025 due to a cyber incident, raising concerns about the reliability of the network. Customers are advised to use WiFi for services like iMessage, WhatsApp, and FaceTime as a temporary workaround.
Q: What services are affected by the Cellcom outage?
Some customers are unable to make calls or send text messages. Data service may also be affected.
Q: Is there an estimated time for when the service will be restored?
There is no confirmed time for service restoration. Cellcom has been contacted for comment, and updates will be provided as they become available.
Q: What can I do in the meantime?
Connecting to WiFi will allow you to use services like iMessage, WhatsApp, and FaceTime.
Cellcom is experiencing a service outage in Northeast Wisconsin.
The outage is impacting some customers' ability to make calls, send texts, or use data.
Cellcom has been contacted for more information and a timeline for resolution.
Use WiFi for communication where possible.
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