What is Project Bora Bora?
Project Bora Bora is the internal name for Citi’s biggest management reorganisation in two decades, launched in late 2023, which aimed to streamline the bank's structure and improve efficiency.
Finance / Banking
Euromoney has named Citi's Jane Fraser as its Banker of the Year for 2025, recognizing her decisive leadership in reshaping the global bank. Fraser's strategic overhaul, known internally as 'Project Bora Bora,' has streamlined Citi's operat...
Jane Fraser's tenure as CEO has been marked by significant restructuring efforts aimed at simplifying Citi and improving its financial performance. Project Bora Bora, launched in late 2023, streamlined management layers and reporting lines, leading to greater efficiency. This reorganisation allowed Citi to focus on five core capabilities: banking, markets, services, global wealth management, and US personal banking.
Fraser's strategy also involved making tough decisions about exiting certain retail businesses, including those in India and Mexico. While these decisions were initially unpopular, they have allowed Citi to reallocate resources and focus on its core strengths. The bank's financial results reflect the success of these changes, with increased profits and revenues.
Citi's commitment to wealth management is another key aspect of its strategic shift. By bringing wealth management under one roof and attracting top talent, Citi aims to become a leader in this sector. The bank's increased carbon credit purchases also demonstrate its commitment to sustainability and environmental responsibility.
The bank retired or replaced 130 technology applications in the first quarter of 2025 alone, showing a commitment to modernizing its technology in line with the new strategy and organizational structure. This has seen it move from 12 sanctions platforms to one, 20 cash equity platforms to one, and six new-product approval platforms to one.
Project Bora Bora is the internal name for Citi’s biggest management reorganisation in two decades, launched in late 2023, which aimed to streamline the bank's structure and improve efficiency.
Citi exited certain retail businesses to reallocate resources and focus on its core strengths, such as cross-border institutional needs, international wealth management, and US personal banking.
Citi aims to become a leading player in global wealth management by integrating wealth management divisions, attracting top talent, and focusing on investments.
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