Why can I no longer access my payment count?
Payment counts on StudentAid.gov were removed for those enrolled in Public Service Loan Forgiveness and Income-Driven Repayment plans.
Finance / Student Loans
The Department of Education has temporarily halted payment counts for Income-Driven Repayment (IDR) and Public Service Loan Forgiveness (PSLF) plans. This change affects borrowers who were monitoring their progress towards loan forgiveness...
The Department of Education’s decision to halt payment counts for Income-Driven Repayment (IDR) and Public Service Loan Forgiveness (PSLF) plans has created confusion and concern among student loan borrowers. Previously, StudentAid.gov allowed borrowers to track their progress toward loan forgiveness. The removal of this feature, under the Trump administration, disrupts financial planning and raises questions about the future of these programs.
The IDR tracker was initially removed earlier in the spring to address inaccuracies. Senator Elizabeth Warren reported that Secretary McMahon intended to restore the tracker, but borrowers are still unable to access their information. This situation adds to the frustration and makes it difficult for borrowers to stay informed about their loan status.
Furthermore, loan forgiveness under the SAVE, PAYE, and ICR plans is currently paused because these plans were not created by Congress. However, the Department of Education has clarified that loan forgiveness under the IBR plan is still available, offering a degree of continuity for some borrowers. Payments made on PAYE, SAVE, and ICR plans can still count toward IBR plan forgiveness if the borrower enrolls in IBR.
Payment counts on StudentAid.gov were removed for those enrolled in Public Service Loan Forgiveness and Income-Driven Repayment plans.
No, loan forgiveness under the IBR plan remains available. Forgiveness as a feature of the SAVE, PAYE, and ICR Plans is currently paused.
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