SeaWorld, Busch Gardens Face DOJ Investigation Over Walker Ban

In-Depth Analysis

The investigation was prompted by complaints from disabled guests who were denied entry to the parks while using rollator walkers. These walkers provide stability and support for individuals with mobility issues. The ADA prohibits discrimination based on disability in public accommodations, including theme parks.

SeaWorld Orlando's website states that rollator walkers with seats are not permitted, while walkers without seats are allowed. Alternative options like wheelchairs and Electric Convenience Vehicles (ECVs) are offered. However, some guests argue that these alternatives do not meet their specific needs.

Assistant Attorney General Harmeet K. Dhillon emphasized the DOJ's commitment to upholding federal civil rights laws to ensure equal access for all individuals, regardless of disability.

The investigation is ongoing, and the DOJ has not reached any conclusions regarding potential ADA violations. The agency intends to meet with park representatives to discuss the policy.

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FAQ

What is a rollator walker?

A rollator walker is a mobility aid with four wheels, a seat, and hand brakes, providing stability and support for individuals with mobility issues.

Why are rollator walkers banned at SeaWorld and Busch Gardens?

SeaWorld cites safety concerns, stating that rollator walkers with seats can pose a risk if used improperly as wheelchairs.

What alternatives are offered to guests who use rollator walkers?

The parks offer standard wheelchairs and Electric Convenience Vehicles (ECVs) as alternative mobility options.

Takeaways

The DOJ's investigation into SeaWorld and Busch Gardens underscores the importance of ADA compliance and accessibility for individuals with disabilities.
The outcome of the investigation could influence theme park policies regarding mobility aids.
Guests with disabilities should be aware of their rights under the ADA and advocate for reasonable accommodations.

Discussion

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Sources

Orlando’s SeaWorld under federal investigation for its ban on walkers Justice Department investigating Busch Gardens’ ban on rollator walkers ‘Rollators with the seats can be very dangerous’: Parkgoers speak after DOJ announces investigation into Busch Gardens

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