- **Q: Who is eligible for a refund?
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News / Consumer Affairs
The Federal Trade Commission (FTC) is set to refund $47.2 million to over 444,000 consumers who were allegedly deceived by Invitation Homes, the largest single-family home leasing company in the U.S. This action follows a settlement reached...
In 2024, the FTC filed a lawsuit against Invitation Homes, alleging that the company engaged in several deceptive practices. These included advertising rental prices without disclosing mandatory fees, which could add up to $1,700 per year. The FTC also accused Invitation Homes of collecting over $18 million in application fees for deceptively priced rentals. Furthermore, the company allegedly charged renters for normal wear and tear and damages that existed before they moved in.
As part of the settlement, Invitation Homes must now be transparent about all leasing costs and ensure fair handling of security deposit refunds. This settlement aims to prevent similar issues in the future and protect consumers from hidden fees and unfair practices in the rental market.
Consumers eligible for a refund will receive a check in the mail and are advised to cash it within 90 days. Anyone with questions can contact Rust Consulting at 800-804-6915 or [email protected].
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