- **Q: What should I do if I receive a suspicious text message about unpaid tolls?
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News / Consumer Alerts
The Illinois Tollway is alerting customers about a surge in phishing scams targeting I-PASS users. These scams involve text messages that falsely claim recipients owe unpaid tolls, attempting to trick them into divulging personal informatio...
The Illinois Tollway phishing scam highlights the increasing sophistication of cybercriminals. These scams often use urgent language and fake warnings to pressure individuals into acting without thinking.
**How to Identify Phishing Texts:** - **Urgent Tone:** The message demands immediate action and threatens consequences for non-payment. - **Suspicious Links:** The provided link may look similar to the official website but contains subtle differences. - **Unsolicited Contact:** The Tollway will not request personal information via email or text. - **Unusual Sender ID:** Check the sender's phone number or email address for inconsistencies.
**Protecting Yourself:** - **Never click on links:** Instead, manually type the official website address into your browser. - **Verify Directly:** Check your account status on the official Illinois Tollway website or call customer service. - **Report Suspicious Activity:** Report phishing attempts to the FTC and IC3.
**Who This Affects Most:** Anyone who uses the Illinois Tollway and has an I-PASS account is a potential target. However, those who are less familiar with online security practices are particularly vulnerable.
**How to Prepare:** - **Stay Informed:** Keep up-to-date on the latest scam tactics. - **Secure Your Accounts:** Use strong, unique passwords and enable two-factor authentication. - **Be Skeptical:** Always question unsolicited requests for personal information.
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Have you received a similar phishing text message? What steps did you take? Share your experiences and tips in the comments below!
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