Who is covered by the lawsuit?
The class action covers anyone in Quebec who bought tickets from Ticketmaster since July 26, 2021, for events held anywhere in North America.
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News / Legal
Ticketmaster Class Action Lawsuit Approved in Quebec Over "Unreasonable" Fees
A class action lawsuit against Ticketmaster has been approved in Quebec, potentially affecting thousands of residents who purchased tickets since July 26, 2021. The lawsuit targets what a judge has called "excessive, unreasonable, abusive,...
Key Insights
- The class action covers anyone in Quebec who bought tickets from Ticketmaster since July 26, 2021, for events held anywhere in North America.
- The lawsuit alleges that Ticketmaster's fees can amount to as much as 75% of the base ticket price in some cases.
- Montreal resident Felipe Morales filed the case after being charged an extra $599 in fees on a $4,000 ticket purchase for a Bruce Springsteen concert.
- The lawsuit is asking for Ticketmaster to refund members the portion of fees that exceed the actual cost Ticketmaster incurred to provide the service.
- Ticketmaster defends its practices, stating that fees are split between the venue and Ticketmaster to cover essential costs, and their share of service fees is typically around 5-7% of the total ticket price. They also emphasize their all-in pricing approach in Canada since 2018.
In-Depth Analysis
The lawsuit, initiated by Felipe Morales, a Montreal resident, challenges Ticketmaster's fee structure under Quebec's Consumer Protection Act and Civil Code. Morales' experience of facing $599 in fees on a $4,000 ticket purchase for a Bruce Springsteen concert brought the issue to light.
The lawsuit points out that Ticketmaster's fees do not align with the actual services provided and can reach up to 75% of the ticket price. Judge Eleni Yiannakis of the Quebec Superior Court approved the class action, allowing the case to proceed to trial.
Ticketmaster faces other legal challenges, including lawsuits over website tracking, alleged anticompetitive tactics, and scrutiny from the US Department of Justice and the Federal Trade Commission.
**How to Prepare:**
1. If you believe you are affected, register through Paquette Gadler, the law firm handling the case, via their website&ref=yanuki.com. Provide details about your ticket purchases, including dates, events, locations, ticket prices, and fees paid. 2. Stay informed about the case's progress through news updates and legal resources.
**Who This Affects Most:**
This lawsuit primarily affects Quebec residents who have purchased tickets through Ticketmaster since July 26, 2021. However, it also has broader implications for consumers across North America who are concerned about ticketing fees and transparency.
FAQ
What is the lawsuit asking for?
The lawsuit seeks a refund for the portion of Ticketmaster's fees that exceed the actual cost incurred to provide the service.
How can I join the class action?
You can register through Paquette Gadler, the law firm handling the case, via their website&ref=yanuki.com.
Takeaways
- A class action lawsuit against Ticketmaster has been approved in Quebec over "unreasonable" fees.
- The lawsuit affects Quebec residents who purchased tickets from Ticketmaster since July 26, 2021.
- The case highlights the ongoing debate over ticketing fees and transparency.
- If you are eligible, consider registering with the law firm handling the case to potentially receive a refund.
Discussion
Do you think this lawsuit will lead to changes in Ticketmaster's fee practices? Let us know!
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Sources
Disclaimer
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