Why is Anker recalling these power banks?
The lithium-ion batteries in the power banks can overheat, posing fire and burn hazards to consumers.
News / Product Recalls
Anker is recalling over 1.1 million PowerCore 10000 power banks (model A1263) in the US due to a risk of overheating and potential fire hazards. The Consumer Product Safety Commission (CPSC) reports that the lithium-ion batteries in these p...
The Anker PowerCore 10000 (model A1263) power bank recall is a significant event impacting over a million consumers in the United States. The issue stems from the potential for the lithium-ion battery to overheat, leading to fire and burn risks. This recall is not an isolated incident, as Anker has issued other recent recalls for power banks, including the 334 MagGo 10K battery, the 321 Power Bank (5K), and the 535 Power Bank (20K).
**Background Context:**
The widespread use of lithium-ion batteries in portable electronic devices has brought numerous benefits, including increased energy density and lighter designs. However, these batteries can be prone to overheating and combustion if they are damaged, defective, or improperly manufactured. Several factors can contribute to these issues, including physical damage, overcharging, exposure to extreme temperatures, and manufacturing defects.
**How to Check if Your Power Bank Is Affected:**
1. Locate the model number (A1263) on the bottom of your Anker PowerCore 10000 power bank. 2. Visit Anker's recall website [https://www.anker.com/product-recalls?ref=yanuki.com] and enter your serial number to check if your specific unit is included in the recall. 3. If your power bank is affected, immediately stop using it and follow the instructions provided by Anker to receive a replacement.
**Steps to Take:**
1. **Stop Using the Device:** Immediately discontinue use of the recalled Anker PowerCore 10000 power bank. 2. **Provide Photo Evidence:** Take a photo of the device showing the model number, serial number, your name, the date, and the word "recalled" written on it in permanent marker. 3. **Dispose of the Device Properly:** Do not throw the recalled power bank in the trash or 일반 recycling. Contact your local household hazardous waste (HHW) collection center for proper disposal instructions or visit the EPA's website [https://www.epa.gov?ref=yanuki.com] for e-waste disposal resources. 4. **Register for a Replacement:** Visit Anker's recall website [https://www.anker.com/product-recalls?ref=yanuki.com] to register for a free replacement power bank or a $30 gift card.
**Why Proper Disposal Matters:**
Lithium-ion batteries require careful disposal to prevent environmental damage and potential fire hazards. Improper disposal can lead to fires in waste management facilities and the release of harmful chemicals into the environment. By following the recommended disposal procedures, consumers can help ensure these batteries are handled safely and responsibly.
The lithium-ion batteries in the power banks can overheat, posing fire and burn hazards to consumers.
Check the model number (A1263) on the bottom of the device and visit Anker's recall website [https://www.anker.com/product-recalls?ref=yanuki.com] to enter your serial number.
Stop using the device immediately and follow Anker's instructions for receiving a free replacement or gift card. Dispose of the device at a local hazardous waste collection center.
Contact Anker for guidance at [email protected] or call 800-988-7973.
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