Claude AI Suffers Outage: What Happened and How It Was Resolved

In-Depth Analysis

The outage primarily affected users attempting to access Claude through the web interface and Claude Code. According to Anthropic's updates, the issue did not impact the Claude API, meaning that applications and services relying on the API continued to function normally.

**Timeline of Events:**

**Initial Reports:** Users began reporting issues around 10:29am ET / 3.29am GMT.
**Anthropic Acknowledgment:** Anthropic acknowledged the issue and began investigating.
**Updates:** Regular updates were provided on the Claude status page.
**Resolution:** A fix was implemented, and the issue was marked as resolved approximately two hours after the initial reports.

**Impact on Users:**

Inability to log in.
Slower than usual performance.
Error messages when submitting queries.

**How to Prepare:** While outages are often unpredictable, users can mitigate potential disruptions by:

Having alternative AI tools available.
Monitoring the service's status page for updates.
Using the Claude API for critical applications to ensure continued functionality.

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FAQ

What was affected by the Claude outage?

The outage primarily affected the Claude.ai web interface and Claude Code. The Claude API was not impacted.

How long did the outage last?

The outage lasted approximately two hours from the initial reports to the implementation of a fix.

Where can I check the status of Claude?

You can check Claude's official status page here.

Takeaways

Claude AI experienced an outage on March 11, 2026, affecting web and Claude Code users.
Anthropic responded quickly and provided updates throughout the event.
The Claude API remained functional during the outage.
A fix was implemented within approximately two hours.

Discussion

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Sources

Claude was down for many — here's everything we know Claude was down for many — here's everything we know

Disclaimer

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