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Southwest Airlines Overhauls Boarding Process with New 'WILMA' System | Southwest Airlines Overhauls Boarding Process with New 'WILMA' System

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Southwest Airlines Overhauls Boarding Process with New 'WILMA' System

Southwest Airlines is set to revamp its boarding process, introducing assigned seating and a new boarding system called 'WILMA' starting January 27, 2026. This marks a significant shift from their traditional open seating policy.

Southwest Airlines to roll out sweeping overhaul of boarding process: Here are the details
Southwest Airlines Overhauls Boarding Process with New 'WILMA' System Image via Fox Business
TOPIC southwest airlines changes